"It's location right on the harbour and close to everything."
D from Ireland
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"The best Steak both of us had ever had, cooked to perfection, again the service was good."
KAZANDY61 from United Kingdom
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"The beds were very comfortable with great quality linen."
Kate and Stew from United Kingdom
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Historic harbourside hotel on Padstow's South Quay overlooking the medieval harbour
Dining & Pub
The Old Custom House operates a pub serving award-winning local real ales and hearty pub meals. The on-site restaurant, 'The Old Custom House Restaurant', offers fresh, locally sourced seafood and seasonal dishes, with outdoor seating for harbour views. Breakfasts are award-winning, with freshly cooked full English options, and special diet menus including vegan and gluten-free choices are available.
Rooms
Each of the 25 rooms is individually styled and features light, warm furnishings with luxurious bathrooms. Some rooms offer direct views of the harbour or the Camel estuary, while all include Elemis luxury toiletries and a Nespresso coffee machine. Guests receive complimentary amenities such as two cans of local beer and sparkling water on arrival.
Location & Activities
The hotel sits on Padstow's South Quay, adjacent to the harbour and within a 5-minute walk of the town centre, local shops, and art galleries. The Camel Estuary is accessible for water sports, and boat trips and local fishing are available directly from the harbour. Treverbyn Road car park is a short walk away, offering paid parking for guests.
Pet-Friendly
The Old Custom House welcomes dogs in all areas of the pub, restaurant, and designated rooms, with a dedicated doggy station. Pet bowls are provided, and the hotel's location on the harbour makes for easy dog walks along the coast path. Guests with dogs appreciate the thoughtful extras like dog-friendly amenities and a warm welcome for four-legged visitors.
Beauty & Entertainment
An on-site beauty salon offers pampering services such as hairdressing and treatments for guests. The pub hosts live entertainment, including Saturday night music, and provides games and books near the reception area. A barber shop is also available within the hotel for added convenience.
Highlights
Location: Padstow's South Quay, overlooking medieval harbour
Pub: Award-winning local real ales & hearty meals
Restaurant: Fresh local seafood with harbour views
Rooms: Harbour or estuary views with Elemis toiletries
Pet Policy: Dog-friendly rooms & dedicated doggy station
Wellness: On-site beauty salon & barber shop
Must-do experiences
Savor fresh crab at Rick Stein's Seafood Restaurant by the harbor.
Visit the Padstow Museum to discover local maritime history.
Take a scenic walk along the Camel Trail for stunning views.
Explore the local farmers' market every Saturday for local goodies.
Enjoy a delightful cream tea at the charming Barnaby's Café.
Select your room type
The Old Custom House offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Twin
2 persons
16 m²
2 Single beds
Heating
Shower
room details
Signature Double
2 persons
16 m²
1 Double bed
Heating
Shower
room details
Signature Twin
2 persons
16 m²
2 Single beds
Heating
Shower
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Choose dates to see prices
Check-in/ Check-out
Facilities
The Old Custom House offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.3/10Review score
General
No smoking on site
No pets allowed
Security
Adults only
Barber shop
Smoke detectors
Fire extinguishers
Key access
Guest Parking
No parking available.
Services
Pet amenities available
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Children
Children's menu
Room features
Free Wi-Fi in rooms
Heating
Tea and coffee facilities
Ironing facilities
Bathroom
Washing machine
Free toiletries
Self-catering
Electric kettle
Dryer
Media
Flat-screen TV
CD player
AM/FM alarm clock
Room decor
Carpeted floor
Show more
The Old Custom House Location
South Quay,, Padstow, PL288BL,
Explore Padstow
Explore Padstow
Top Attractions
Activities
Dining
Entertainment
National Lobster Hatchery
1 minute walking
Lobster conservation and education center offering tours and interactive exhibits for marine enthusiasts.
Padstow Harbour
5 minutes walking
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Prideaux Place
8 minutes walking
Historic estate with stunning gardens and guided tours showcasing eighteenth-century architecture.
Padstow Museum
5 minutes walking
Museum displaying Padstow's rich maritime history and cultural heritage through engaging exhibits.
Camel Creek Adventure Park
13 minutes driving
Entertainment park with rides and attractions for families, ideal for thrill-seekers and adventurers.
Padstow and Stepper Point Walk
6 minutes walking
Scenic walking trail along the coast, perfect for nature lovers seeking a peaceful outdoor experience.
The Harbour Inn
1 minute walking
Traditional pub with a cozy atmosphere serving local seafood, famous for hearty dishes and craft ales.
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